About Us

About Australia souvenir gift shop

The Australia Souvenir Gift Shop (owned and managed by Australia Souvenir PTY. LTD) is a unique and unforgettable online souvenir shop that features the traditional artworks of Australian Aborigines. We offer premium souvenirs which are unique, hand-made and painted with care, skill, and precision in the traditional native art designs of the aboriginal indigenous peoples of Australia. We have a variety of collectible items that will surely stand out among your most treasured souvenirs of your travels. Our products are distinctive and exceptional gift items that are not only works of art but also timeless reminders of a unique culture and traditional way of life.

Australia is an exciting place and just capture some of that excitement in this video we have made for you.

Moreover, we have items that will definitely show you what is unique in Australia. Owing to its unique evolutionary heritage, the flora and fauna of Australia are very different from those in the rest of the world. We have species that thrive only in Australia. Famous among these are the koala, the kangaroo, and the wombat. You definitely need to take one of these home with you at least in a form that you can display.

You can visit our large warehouse in the Heart of Sydney CBD, New South Wales, Australia!

Our Vision

Our vision is to become the global centre and market leader for Australian souvenirs online. Our global company will achieve this via the most efficient combination of quality, hand-made work, durability, artistry, uniqueness, and craftsmanship. All these we will provide at the lowest price.

Our Mission

Here at the Australia Souvenir Gift Shop, our mission is to provide Australian souvenir gifts that will show to the world the excitement of living in Australia. Australia has a rich culture, particularly as expressed through its aboriginal arts and artefacts. To ensure our customers will be highly satisfied with their purchases, we are constantly looking for:

Memorable souvenirs - Souvenir is the French word for memory and we look for souvenir gifts that will have an immediate and lasting impact when someone receives one of our gifts. We are constantly on the watch for new products that can be added to our range. Many of our souvenirs and gifts are only available through our store.
High quality - We only accept products for our store when we can be sure that the quality will help to confirm our reputation for excellent gifts.
Best costs - Without sacrificing quality, we look for artisans and manufacturers who can supply gifts at prices no higher than the competition and usually at a significant discount.
Reliable delivery - The Australia Souvenir Gift Shop team makes sure that our gifts arrive promptly and at economic shipping rates. Shipping is free for orders above 100$ around the world and above 50$ within Australia.

Our Goal

Our goal is to provide the best quality products at the lowest prices thereby providing our customers with the highest satisfaction at the least cost. We want customers all over the world to show their appreciation of us by word of mouth because they are highly satisfied with what we have to offer them.

Our Values

Courtesy

Communicating with our staff will be a pleasant and most satisfying experience. We will treat you with kindness and care to help you to choose from our array of souvenirs and gift items that will bring back fond memories of your enjoyable experiences in Australia.

Professionalism

We extend to our customers the highest standards of professionalism so that we can ensure total customer satisfaction. We will be prompt to reply to all your inquiries and will provide you all the attention that you need to help you get the best buy.

Speed of Delivery

Rest assured that the items you order will be delivered to you promptly. We will make sure that the products you ordered will be right at your doorstep in the shortest possible time. Email us if ever you think that your order is taking a longer time than you expected and we will follow it up promptly.

Quality Control

Doing business with us should always be a satisfying experience because we insist on the highest quality in our workmanship. Since we are offering home-made and hand-made products, they are artefacts with display markings that are unique to the product. These provide the uniquely human touch in our products. Any small imperfections make the products even more unique and are not classified as damages that would entitle you to a refund.

Refunds Policy

30 Day Satisfaction Guarantee

Sometimes an item may not turn out to be just what you need. Or there might be a slim possibility that what you ordered was not what we actually sent. In these cases, you have no cause to worry.

If you are not happy with our product, simply return it in its original condition and packaging within 30 days. We will give you a full refund of the sale price. This price does not include the cost of shipping.

Note: No refunds or exchanges are offered on discounted products/orders.

Bulk Orders

If you are ordering in bulk from us, we will ensure that all the items that we will be sending you are of top quality. If some items turn out to be damaged and have managed to escape the keen eyes of our quality control officer, you can always return those damaged products and we will promptly replace them.

Our policy and conditions are subject to change at any time without any written notice. What is written here applies.

Categories

Fun Souvenirs!

Australian Clothing

Jewellery

Souvenir Bags

Kitchen Souvenirs

Collections

Office Souvenirs

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